My Energy supplier has gone bust.

Eon got in touch today to ask me to fill in a direct debit form.... I did this a while back.
They nicely explaned that the large credit with Symbio had yet been transfered over.
EONS bills will start from the 28th November. .... so who have I been paying since Symbio went under?
Worryingly they say I can set my own budget per month and they will adjust it 1/2 way through the year.....
They suggested £29 a month for a 3 or 4 bedroom house (flat or 1-2 bed house were the smaller choices).
I set it to £300 pcm in the hope that might cover it.
Is that just electric or gas as well?
 
Just electric.... the gas is more in the Winter.
We also have Air Sourced Heat pumps, but mainly as I'm in the trade, rather than an EcoTerrorist.
Main house is heated with Two Viessmann 40kW system boilers, on rotation/redundancy; with an off-line spare.
I've not paid anything since Symbio went under (direct debit is still alive but not taken)

I'd like to just pay £300/month too :oops:
 
My payments with bulb have gone up over 100% in the last year. I think they offered a low payment plan then waited for the obvious debit amount to rack up then increased payments to suit.

Eon got in touch today to ask me to fill in a direct debit form.... I did this a while back.
They nicely explaned that the large credit with Symbio had yet been transfered over.
EONS bills will start from the 28th November. .... so who have I been paying since Symbio went under?
Worryingly they say I can set my own budget per month and they will adjust it 1/2 way through the year.....
They suggested £29 a month for a 3 or 4 bedroom house (flat or 1-2 bed house were the smaller choices).
I set it to £300 pcm in the hope that might cover it.
You’ve both reminded me of something. A couple of years back daughter no.1 texted me to say she’d just received a £1200 electricity bill and how could that be? The insinuation was it was all my fault as the previous spring when I redecorated the flat for her I fixed the extractor fan in the bathroom (to cure her complaint of the bathroom always being damp and mildew growing) and fixed the extractor fan in the kitchen, complete with its humidity sensitive switch, (again to cure the damp & condensation issues) and that with these things running it must be that which has jacked up her electricity bill 😮.

I explained this simply could not be the case and that she should go back through all her bills over the last couple of years and check the readings etc and make sure they hadn’t made a mistake. I asked who was the supplier, expecting London Electric or British Gas to be the answer, she informed me it was Bulb - I’d never heard of them.

She duly checks and when we next speak she and I go through it, the per unit cost and standing charges are about right and it transpires the bill is correct.

So, what the hell is occurring here then🤔.

After much conversation it transpires she and her partner have selected their electricity provider on the basis of which ever one offered the lowest monthly payment, which turned out to be Bulb. She had no idea, from her reading of the sales blurb, that if the provider said a typical 2 bedroom flat costs X that she would pay anything other than X, this she (and he) shopped around for the lowest monthly DD. I had to explain to her that electricity is charged on a per unit basis, that the ‘unit’ is a world wide standard, and that everyone gets charged an amount per unit plus a standing charge just to pipe the electricity in, both of which vary from company to company and that it’s those costs she should focus on.

Her bill was a catch up bill after a year or more.

Now she’s not stupid so if she got taken in like this, with an eye catching low monthly payment just as Aircon’s been offered, how many others have been? Is this another disaster about to explode as all these middlemen go bust? Is that why the Govt is having to step in as massive amounts of money owed by consumers is handed from the bust supplier(s) to those that remain?
 
You’ve both reminded me of something. A couple of years back daughter no.1 texted me to say she’d just received a £1200 electricity bill and how could that be? The insinuation was it was all my fault as the previous spring when I redecorated the flat for her I fixed the extractor fan in the bathroom (to cure her complaint of the bathroom always being damp and mildew growing) and fixed the extractor fan in the kitchen, complete with its humidity sensitive switch, (again to cure the damp & condensation issues) and that with these things running it must be that which has jacked up her electricity bill 😮.

I explained this simply could not be the case and that she should go back through all her bills over the last couple of years and check the readings etc and make sure they hadn’t made a mistake. I asked who was the supplier, expecting London Electric or British Gas to be the answer, she informed me it was Bulb - I’d never heard of them.

She duly checks and when we next speak she and I go through it, the per unit cost and standing charges are about right and it transpires the bill is correct.

So, what the hell is occurring here then🤔.

After much conversation it transpires she and her partner have selected their electricity provider on the basis of which ever one offered the lowest monthly payment, which turned out to be Bulb. She had no idea, from her reading of the sales blurb, that if the provider said a typical 2 bedroom flat costs X that she would pay anything other than X, this she (and he) shopped around for the lowest monthly DD. I had to explain to her that electricity is charged on a per unit basis, that the ‘unit’ is a world wide standard, and that everyone gets charged an amount per unit plus a standing charge just to pipe the electricity in, both of which vary from company to company and that it’s those costs she should focus on.

Her bill was a catch up bill after a year or more.

Now she’s not stupid so if she got taken in like this, with an eye catching low monthly payment just as Aircon’s been offered, how many others have been? Is this another disaster about to explode as all these middlemen go bust? Is that why the Govt is having to step in as massive amounts of money owed by consumers is handed from the bust supplier(s) to those that remain?
I do wonder at the expected rates for a typical 3 bed house - must be based on a bike shed in York :ROFLMAO:
 
I've not paid anything since Symbio went under (direct debit is still alive but not taken)

I'd like to just pay £300/month too :oops:
..... bloody EcoTerrorist should be made to pay for the rest of us....
 
You’ve both reminded me of something. A couple of years back daughter no.1 texted me to say she’d just received a £1200 electricity bill and how could that be? The insinuation was it was all my fault as the previous spring when I redecorated the flat for her I fixed the extractor fan in the bathroom (to cure her complaint of the bathroom always being damp and mildew growing) and fixed the extractor fan in the kitchen, complete with its humidity sensitive switch, (again to cure the damp & condensation issues) and that with these things running it must be that which has jacked up her electricity bill 😮.

I explained this simply could not be the case and that she should go back through all her bills over the last couple of years and check the readings etc and make sure they hadn’t made a mistake. I asked who was the supplier, expecting London Electric or British Gas to be the answer, she informed me it was Bulb - I’d never heard of them.

She duly checks and when we next speak she and I go through it, the per unit cost and standing charges are about right and it transpires the bill is correct.

So, what the hell is occurring here then🤔.

After much conversation it transpires she and her partner have selected their electricity provider on the basis of which ever one offered the lowest monthly payment, which turned out to be Bulb. She had no idea, from her reading of the sales blurb, that if the provider said a typical 2 bedroom flat costs X that she would pay anything other than X, this she (and he) shopped around for the lowest monthly DD. I had to explain to her that electricity is charged on a per unit basis, that the ‘unit’ is a world wide standard, and that everyone gets charged an amount per unit plus a standing charge just to pipe the electricity in, both of which vary from company to company and that it’s those costs she should focus on.

Her bill was a catch up bill after a year or more.

Now she’s not stupid so if she got taken in like this, with an eye catching low monthly payment just as Aircon’s been offered, how many others have been? Is this another disaster about to explode as all these middlemen go bust? Is that why the Govt is having to step in as massive amounts of money owed by consumers is handed from the bust supplier(s) to those that remain?
I thought they had to let you know if the DD wasn't going to cover the bill ?
 
You’ve both reminded me of something. A couple of years back daughter no.1 texted me to say she’d just received a £1200 electricity bill and how could that be? The insinuation was it was all my fault as the previous spring when I redecorated the flat for her I fixed the extractor fan in the bathroom (to cure her complaint of the bathroom always being damp and mildew growing) and fixed the extractor fan in the kitchen, complete with its humidity sensitive switch, (again to cure the damp & condensation issues) and that with these things running it must be that which has jacked up her electricity bill 😮.

I explained this simply could not be the case and that she should go back through all her bills over the last couple of years and check the readings etc and make sure they hadn’t made a mistake. I asked who was the supplier, expecting London Electric or British Gas to be the answer, she informed me it was Bulb - I’d never heard of them.

She duly checks and when we next speak she and I go through it, the per unit cost and standing charges are about right and it transpires the bill is correct.

So, what the hell is occurring here then🤔.

After much conversation it transpires she and her partner have selected their electricity provider on the basis of which ever one offered the lowest monthly payment, which turned out to be Bulb. She had no idea, from her reading of the sales blurb, that if the provider said a typical 2 bedroom flat costs X that she would pay anything other than X, this she (and he) shopped around for the lowest monthly DD. I had to explain to her that electricity is charged on a per unit basis, that the ‘unit’ is a world wide standard, and that everyone gets charged an amount per unit plus a standing charge just to pipe the electricity in, both of which vary from company to company and that it’s those costs she should focus on.

Her bill was a catch up bill after a year or more.

Now she’s not stupid so if she got taken in like this, with an eye catching low monthly payment just as Aircon’s been offered, how many others have been? Is this another disaster about to explode as all these middlemen go bust? Is that why the Govt is having to step in as massive amounts of money owed by consumers is handed from the bust supplier(s) to those that remain?
They have hiked my monthly payments up to get me in credit over the winter and to pay off the debit amount. I am now in credit so I think I'll alter my monthly payments, I can do this on the Bulb website, so that they haven't got too much of my money in credit.
Edit
I've just dropped my payment by £30 per month as I'm £250 in credit.
 
The last 2 we've been with have adjusted it fairly regularly, up and down.
it was in the greedy coooonts interest to keep you in masses of credit under the guise bollox that winter is more expensive.....

average person credit....£100

x 10000 customers...= million quid.... stick that in a high investment account abroad somewhere... boom!

Did I say..... fook um.... greedy coooonts!
 
it was in the greedy coooonts interest to keep you in masses of credit under the guise bollox that winter is more expensive.....

average person credit....£100

x 10000 customers...= million quid.... stick that in a high investment account abroad somewhere... boom!

Did I say..... fook um.... greedy coooonts!
Surely the right thing to do would be set up a direct debit to a savings account and pay the quarterly bill from that, earn ( a little) interest yourself.
 
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Huh huh, you said savings account huh huh
 
Surely the right thing to do would be set up a direct debit to a savings account and pay the quarterly bill from that, earn ( a little) interest yourself.
Doesn’t stop tge greedy cooonts game…. Every time my account got more than 50 in credit I claimed it back … just timing with green going tits up there was still 100 quid. I cancelled the DD So as I swap about it’ll get up to tgen to claim from me not me trying to get it back from them!
 
Doesn’t stop tge greedy cooonts game…. Every time my account got more than 50 in credit I claimed it back … just timing with green going tits up there was still 100 quid. I cancelled the DD So as I swap about it’ll get up to tgen to claim from me not me trying to get it back from them!
I did that with Simplicity at my last house. They sent me a few threatening letters then gave up. Fook um.
 
Indeed, climate levy anyone.......

I'm going back to oil - bastards 😁
Leave the Air Sourced attached and only use it Spring/Summer and Autumn.... leave it on standby over winter (stop it freezing)....
You could mix the oil heated water with a HEMS unit or multiport low loss header.
Save money on extended time between oil service / clean visits?
The only maintenance the Air Sourced needs is keeping the condenser coil clear of debris.... a good stiff brush twice a year should do it...
Chemical treatment every two years.
 
Surely the right thing to do would be set up a direct debit to a savings account and pay the quarterly bill from that, earn ( a little) interest yourself.
Wow.... a whole pint of Guinness for a year for +£60K.... and that's actually a serious loss due to inflation erosion.
I hate owing any money to anyone... all bills paid on time, every time... if I don't have the money I save for something.
I really don't understand this "must have it now, put it on credit" generation.
 
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